Blockchain Solution Support Specialist (m/f/x)

Bonn, Nordrhein-Westfalen, Deutschland Global Business Services 54517 15. December, 2020
Jetzt bewerben
We are looking for a Blockchain solution support specialist (m/f/x) to join our Blockchain Center of Excellence within DHL ITS Innovation department – Digital Lab. Your primary responsibility will be consultation, guidance and problem solving expertise with respect to technical issues of infrastructure, design, methods, tools etc. to ensure that a robust, maintainable service is provided. Provides critical operational support to all given services with strong focus on Blockchain related products. Blockchain, as a technology used for reliable traceability, authenticity of delivery proof etc. within logistics business, has become one of the core competencies and therefore we need to strengthen our capability and also capacity in this significantly expanding area. 

Your tasks:

  • Work as 2nd level support for services related to Blockchain implementation within DPDHL 
  • Responsible for testing and release to production 
  • Support Incident, Problem and Critical Incident Management as required, prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with SLAs 
  • Maintain good working relationships with appropriate internal and external DHL customers 
  • Provide technical support to users of business applications, using standard ITS processes and procedures 
  • Provide verbal and written technical reports to specialists on aspects of system status. 
  • Provide technical reports to users and managers. 
  • Plan, execute and support implementations so the applications themselves are deployed with minimal disruption to the production environment and meet established standards. Provide deployment services for area of competence 
  • Investigate problems and other requests for support and determines appropriate actions 
  • Liaise with staff responsible for the development of system enhancements to overcome known problems 
  • As a member of DevOps team, have opportunity to contribute to build phase of the projects 

Your profile:

  • Experience working with open-source platforms like Quorum, Hyperledger, Ethereum etc. 
  • Experience working with smart contracts such as Solidity is a plus 
  • Experience with one of the following languages is a plus: Java, NodeJS 
  • Experience with API integration with a 3rd party applications is a plus 
  • Must be able to provide 24x7 on-call support on a rotational basis during the weekend and also prepare to work during public holidays 
  • Must be able to work on 3 rotational shift (morning, noon and midnight) 
  • Creative problem-solving skills and ability to work conceptually 
  • Fluent English – daily communication •
  • Analytical skills 
  • Excellent Written & Verbal communication skills 
  • Strong customer focus 
  • Strong analytical thinking 
  • Team Player 
  • Excellent influencing and negotiating 
  • Personal drive, commitment to excellence, resilience in adversity 

Your benefits:

As an employer we are offering you excellent social benefits, competitive salary structures and relevant development opportunities. In addition you can benefit from our flexible working time with compensatory time off and the possibility to work from home. Furthermore we are offering free parking spaces for our employees, a job ticket as well as other benefits via our employee portal. 

Your contact:

Please apply online via the Button "Apply now". 

More info? Just visit us on

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    Deutsche Post IT Services GmbH

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn