Accomplish sales target and establish goals in all assigned product lines.
Research sales potential, develop additional account or cash clients and further grow existing client base within assigned territory.
Make sales calls and perform follow-up; maintain customer satisfaction within assigned territory via review of client needs and customer relations calls.
Keep client updated on Company services and continually provide solutions to client’s air express needs.
Assist client with problem solving to maximize DHL’s visibility in the marketplace.
Coordinate with, develop and assist country/station managers, supervisors, and/or customer service staff in performing sales and sales development functions within designated areas.
Liaise with operations, customer services, sales support and marketing staff to achieve greater customer satisfaction as it relates to pick-up and/or delivery times, special requirements or handling services.
Prepare and submit weekly report of sales activity and other reports as required by management.
Provide technical assistance to stations and/or sales management on problem accounts as needed.
Maintain proper expense control.
Maintain awareness of competitor services and rates, recommending strategies, which will improve DHL’s relative market position.
Present the desired Company image with respect to appearance and communication at all times.
Performs miscellaneous job-related duties as assigned and required.
Minimum two years university or college degree preferred.
At least five years successful sales experience, preferably in a service industry.
Excellent oral/written communication skills and interpersonal skills.
Ability to deal effectively with clients and DHL personnel.
Must be an effective negotiator.
Experience in computerized environment.
Willingness to use one’s personal vehicle for Company business. Valid driver’s license and insurance as required. Good driving record
Strong organizational skills.
Mature, highly motivated, career oriented and enthusiastic.
Willingness and ability to travel locally up to 15%.
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DHL Express Bermuda