Business Analyst – Customized API

Bangkok, Bangkok, Thailand DHL eCommerce Solutions 70813 4. May, 2021
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  • Being the key focal point to liaise with customers in order to understand their IT system and integration specifications
  • Coordinate with internal and external IT and Business stakeholders to formulate end-to-end integration solution design
  • Work with internal Product and IT team to deliver end-to-end integration solution design for customers
  • Advise best integration practices to customers and with internal Product and IT team
  • Work on detailed API specifications in prescribed formats
  • Analyze and troubleshoot issues encountered by customers for the integration
  • Advise on technical/functional changes required by customers for new requirements
  • Support testing and provide quality assurance for new features developed

Desired Skills / Qualifications

  • At least 3 years in of experience in business IT, preferably in e-Commerce or related domain, with proven experience with software
  • Experience in B2C e-Commerce advantageous.
  • Strong analytical and problem solving and quantitative analysis skills.
  • Demonstrated facilitation skills, with proven experience at driving consensus across multiple stakeholders.
  • Highly energetic, self-motivated and self-driven, with demonstrated ability to work independently, in a distributed team environment.
  • Must be very detail-oriented and possess the ability to exercise independent judgment, work independently with limited supervision.
  • Strong orientation towards agile concepts and lean development.
  • Excellent communication (written and oral) and interpersonal skills
  • Experienced with tool sets for release management, requirements management, quality management and defect tracking.

Work Location: GPF Tower, Wireless Road, Bangkok

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