DHL Global Forwarding – Bahrain is looking for a skilled and experienced Sales Executive who will Win, retain and develop all sized Business Customers. The person will plan and manage all sized Business Customers and will gather customer and market information to update Product and Trade Lane Management on current conditions.
• Seeks and prospects for MBC targets to win new customers generally in the 30k – 500k range Net Sales per annum.
• Plans and manages all-sized Business Customers.
• Builds rapport and trust with customers by being informed about customer’s business and the market.
• Assesses the type and size of customer needs.
• Recommends solutions based on customer needs by using industry knowledge.
• Closes business connecting a customer need with a DHL solution and the value it may create for the customer.
• Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
• Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
• Completely uses DGF iSELL.
• Transfers SC with high value potential to key account Sales channel and opportunities with lower value to TeleSales (in case lead was not assigned correctly).
• Deep knowledge on DGF products (AFR/OFR)
• Good communication and presentation skills, ideally selling experience in competitive markets
• PC literate, excellent organizational, communication incl. telephone and writing skills
• Knowledge of the industry, working areas and stakeholders
Education / Qualification / Certification Requirements:
• Marketing Bachelors Degree or any relative business degree
English – Excellent
Arabic – is a Plus
• Ability to work under pressure
• Strong problem-solving mentality
• Extensive knowledge of OFR /AFR Import Operations
• Good administration skills
• Results driven and attention
Zahlen und Fakten
8am - 5:30pm
DHL Global Forwarding MENAT