System Support Specialist
Begin your career with DHL IT Services!We are seeking for a System Support Specialist to join our team. You will provide proactive and reactive support for production services, supporting all production systems running in ITS.
WHAT YOU WILL DO
Ensure implementation of new services and changes to existing services in the production/ development environments are in line with customer project plans and requests
Delivery of pre-sales advice and consultation on technical architecture and production standards
Provide 2nd level of support of systems running in ITS
Provide Operations Acceptance activities in order to ensure accurate and timely release to production of new and/ or enhanced services.
Maintain forward vision of server architecture and provision to ensure timely replacement of servers with due regard to financial and technology implications
Build and maintain relationships to ensure supply of goods and equipment and support of services and products
Ensure that the applications and their support is undertaken based on the IT Operational standards, are executed in line with the ITS Process and delivered within the requested timescales
Opportunity to have the experience to manage and work with highly complex Active Directory environment comprising of more than few hundred thousand accounts and over 200 domain controllers across 79 countries globally.
Work with friendly team members as well as collaborate with other teams in other regions
APPLICATION YOU WILL USE
Microsoft Active Directory related tools (examples but not limited to ADUC, AD Domain Trust, AD Sites & Services, AD GPO to support Active Directory 2016)
Active Directory Federated Service (ADFS)
Microsoft AD LDS
Microsoft Identity Manager (MIM)
Microsoft Azure AD
WHAT YOU SHOULD HAVE
Experience with OS related programming preferable
Results oriented and driven by goal achievement with a strong focus on high quality
Solid in information acquisition
Solid in constructive challenge
Ability of building and managing partnerships
Effective stress management and flexibility
Good knowledge of requested technical area
WHAT WE OFFER
Great team of IT professionals and the possibility of technical development
An extra week of holiday (25 days/year)
6 Self-sickness days/year
Full salary compensation for up to 10 days absence due to illness per the calendar year
Cafeteria employee benefit program via Edenred
On-going professional and technical training and certifications
A multicultural environment in modern offices
Pension plan contribution
Employee Referral Program
Company sponsorship of various sports and social clubs
Smart casual dress code
In DHL ITS Prague, you will have the opportunity to be part of over 1650 highly skilled IT professionals of 67 nationalities.
Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!
Zahlen und Fakten
DHL Information Services (Europe) s.r.o.