System Support Specialist

Prag, Hauptstadt Prag, Tschechien Global Business Services 25984 23. March, 2020
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Begin your career with DHL IT Services!We are seeking for a System Support Specialist to join our team. You will provide proactive and reactive support for production services, supporting all production systems running in ITS.


  • Ensure implementation of new services and changes to existing services in the production/ development environments are in line with customer project plans and requests

  • Delivery of pre-sales advice and consultation on technical architecture and production standards

  • Provide 2nd level of support of systems running in ITS

  • Provide Operations Acceptance activities in order to ensure accurate and timely release to production of new and/ or enhanced services.

  • Maintain forward vision of server architecture and provision to ensure timely replacement of servers with due regard to financial and technology implications

  • Build and maintain relationships to ensure supply of goods and equipment and support of services and products

  • Ensure that the applications and their support is undertaken based on the IT Operational standards, are executed in line with the ITS Process and delivered within the requested timescales

  • Opportunity to have the experience to manage and work with highly complex Active Directory environment comprising of more than few hundred thousand accounts and over 200 domain controllers across 79 countries globally.

  • Work with friendly team members as well as collaborate with other teams in other regions


  • Microsoft Active Directory related tools (examples but not limited to ADUC, AD Domain Trust, AD Sites & Services, AD GPO to support Active Directory 2016)

  • Active Directory Federated Service (ADFS)

  • Microsoft AD LDS

  • Microsoft Identity Manager (MIM)

  • Microsoft Azure AD


  • Experience with OS related programming preferable

  • Results oriented and driven by goal achievement with a strong focus on high quality

  • Solid in information acquisition

  • Solid in constructive challenge

  • Ability of building and managing partnerships

  • Effective stress management and flexibility

  • Good knowledge of requested technical area


  • Great team of IT professionals and the possibility of technical development

  • An extra week of holiday (25 days/year)

  • 6 Self-sickness days/year

  • Full salary compensation for up to 10 days absence due to illness per the calendar year

  • Cafeteria employee benefit program via Edenred

  • On-going professional and technical training and certifications

  • A multicultural environment in modern offices

  • Pension plan contribution

  • Multisport card

  • Employee Referral Program

  • Company sponsorship of various sports and social clubs

  • Smart casual dress code

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn