Senior Hosting Service Specialist

Prag, Hauptstadt Prag, Tschechien Global Business Services 25758 15/03/2020
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Senior Hosting Service Specialist


Would you like to be part of DHL IT Services? We are currently looking for a colleague, who will join our hosting services team.


You will be responsible for the end to end delivery of selected Hosting Services provided by IT Services to DPDHL entities / corporate functions. You will also act as an IT service owner and recovery manager coordinating service restoration efforts and communicate/escalate to business partners and IT Services management.


What you will do:


  • Work with project managers, provide feedback and guidance on implementation of future hosting services

  • Assist in advising and influencing business clients and customers at management level regarding the delivery, costs, availability and functionality of services and systems and develops effective partnerships with them.  Responsible for management of customer expectations and stakeholder management in close cooperation with the relevant account and product managers

  • Balance the need to pro-actively improve the service provided, with the everyday need to meet the SLA and keep customer confidence despite the multiple priorities of a fast paced working environment



You should have:


  • Knowledge of top DPDHL business applications

  • Customer focus    

  • Effective communication with strong influencing and relationship building skills

  • Strong ability in decision making

  • Technical background in various platforms





What we offer:


  • Great team of IT professionals and the possibility of technical development

  • An extra week of holiday (25 days/year)

  • 6 Self-sickness days/year

  • Full salary compensation for up to 10 days absence due to illness per the calendar year

  • Cafeteria employee benefit program via Edenred

  • On-going professional and technical training and certifications

  • A multicultural environment in modern offices

  • Pension plan contribution

  • Multisport card

  • Employee Referral Program

  • Company sponsorship of various sports and social clubs

  • Smart casual dress code




In DHL ITS Prague, you will have the opportunity to be part of over 1650 highly skilled IT professionals of 67 nationalities.


Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!







Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Keine

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