Senior Change Specialist

Prag, Hauptstadt Prag, Tschechien Global Business Services 22123 29/01/2020
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Senior Change Specialist

Would you like to be part of DHL IT Services? Our Change management team is looking for a new team member.

This role independently fulfills Change Management responsibilities mostly based on ITIL standardized methods in order to minimize the impact of Change implementation and consequently to improve the day-to-day operations of the organization.

The Senior Specialist will be part of global team responsible for analyzing various change requests from perspective of quality, risk and possible impact of the changes, triggering/defining the approval process, chairing regular CAB meeting and approving change requests for implementation. Reporting and monitoring of trends in implementation of changes. Negotiating process optimization with Internal/Business stakeholders.

You should have:

  • At least 5 years experience in IT ideally in in ITIL based environment

  • 2 years experience and Understanding of Service Management and particularly with Change, Release and Configuration Management in ITIL based environment

  • Knowledge and Understanding of Networking and Communications, Operating Systems, Storage Devices and Storage Networking, Database Software, Operating Infrastructure

  • Very strong at customer focus, interacting with people, attention to detail

  • Analytical Thinking

  • Team player with ability to overcome inter-cultural differences within different teams and departments

What we offer:

  • Great team of IT professionals and the possibility of technical development

  • An extra week of holiday (25 days/year)

  • 6 Self-sickness days/year

  • Full salary compensation for up to 10 days absence due to illness per the calendar year

  • CAFETERIA employee benefit program with wide selection of benefits from Edenred

  • On-going professional and technical training and certifications

  • A multicultural environment in modern offices

  • Pension plan contribution

  • Multisport card

  • Employee Referral Program

  • Company sponsorship of various sports and social clubs

  • Smart casual dress code

In DHL ITS Prague, you will have the opportunity to be part of over 1650 highly skilled IT professionals of 67 nationalities.

Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


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