Application Support Specialist (Windows and SQL)

Prag, Hauptstadt Prag, Tschechien Global Business Services 23389 15/02/2020
Jetzt bewerben

Would you like to be part of DHL IT Services? Application support team is looking for an enthusiastic person who is keen to learn how to support key application ZORA to DHL P&P business unit in order to ensure the maximum availability and minimal disruption to business continuity. ZORA is the IT backend for retail systems in Germany.

What you will do

• Deliver application operation support within Service Level Agreements to Retail business according to ITS processes with the main focus on Incident and Problem Management
• Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers
• Coordinate activities and communicate with impacted stakeholders as per incident management process
• Monitor supported services and systems
• Continuous improvement of the automated monitoring of the application
• Execution of operational acceptance test according to the release to production process
• Maintain technical documentation and the knowledge of supported applications
• Participate in 24/7 on-call support (paid extra)

Applications you will use

• Windows Server 2012R2
• Microsoft SQL Server 2016
• Microsoft Internet Information Services/Microsoft Biztalk Server 2016
• Oracle Enterprise Server 2016

You should have

Proficient technical knowledge of Windows server operating system (2012R2)
• Knowledge of Microsoft SQL Server 2016
• Experience with Oracle Enterprise Server 12c infrastructure
• Proficient in Microsoft Internet Information Services 7
• Hands-on experience with Microsoft Biztalk Server 2016
• Practical experience in Application Monitoring with e.g. HP OpenView, Splunk or similar tool
• Ability to use English in daily communication
• Good time-management, organizational, multi-task and prioritization skills

What we offer

  • Great team of IT professionals and the possibility of technical development

  • An extra week of holiday (25 days/year)

  • 6 Self-sickness days/year

  • Full salary compensation for up to 10 days absence due to illness per the calendar year

  • Cafeteria employee benefit program via Edenred

  • On-going professional and technical training and certifications

  • A multicultural environment in modern offices

  • Pension plan contribution

  • Multisport card

  • Employee Referral Program

  • Company sponsorship of various sports and social clubs

  • Smart casual dress code

In DHL ITS Prague, you will have the opportunity to be part of over 1650 highly skilled IT professionals of 67 nationalities.

Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben