Customer Implementation Manager Greenplan (m/f/x)

Bonn, Nordrhein-Westfalen, Deutschland Customer Solutions & Innovation 24295 27/02/2020
Jetzt bewerben

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Greenplan is a route optimization solution that helps logistic and mobility businesses to plan more efficient and flexible routes, save costs and increase sustainability. We provide a powerful and unique route-planning algorithm for the highly complex task of moving goods and people in an efficient and clean way.

Greenplan GmbH is a 100% subsidiary company of DHL Customer Solutions and Innovation.

Job Purpose

Review customer solution demands, execute implementation of Greenplan solution together with IT-colleagues and ensure that everything is efficient completed on time, within budget and meets client expectations.

Your tasks

·Collaborate with sales team and support in customer workshops to evaluate customer specific requirements for route-optimization

·Review customers solution demands, monitor all implementation and operational requests, scope and set upa project

·Develop and coordinate all project plans, prioritize tasks and support in identifying and troubleshooting problems that may affect the project timeline or budget timelines etc.

·Coordinate with IT- and mathematical team to resolve customer issues within required timeframe

·Implement Greenplan route optimization solution and ensure that implementation is efficient completed on time, within budget, and meet client expectations

·Provide appropriate training and ensure successful change management process for the customers

·May be involved in pre-sales product demonstrations or provide assistance in scoping projects or developing proposals

·Evaluate all management information reports and ensure achievement of all team objectives

·Participate in contract negotiations

·Development of management presentations and marketing documents

·Provide support to management team

Your profile

·University degree (economics, business development, logistics, IT or similar study fields)

·Strong affinity to digital solutions and business models

·Excellent experience on project management and structured work approach

·Experience in development and piloting innovative products or business models at a start-up or in a similar environment welcome

·Ideally 3-5 years of experience in logistics or logistics related industries

·Excellent written and oral communication and presentation skills in German and English

·Ability to work independently and within a team to deliver results

·Assertiveness, ability to deal with conflicts and high motivational power

·Excellent knowledge about MS Office especially Powerpoint

·Willingness to undertake extensive international travel

Your benefits

We offer excellent employee benefits, a competitive salary package and great development opportunities.

Your contact

Anna Kortmann will be happy to answer your questions via telephone +49 228 182 47712.

Interested in this responsible position with its varied tasks? Please click on “Apply Here” and send us your complete application, including a cover letter, CV, references, your desired salary and your earliest possible starting date. You can find further information at

We are looking forward to your application.


Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    Greenplan GmbH

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

Jetzt bewerben