Business Process Manager– New Transportation Management System (m/f/d)

Bonn, Nordrhein-Westfalen, Deutschland Global Forwarding Freight 19875 06/01/2020
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We are DHL Freight – a group of 13,000 road cargo experts operating in more than 40 countries, who are proud to provide their customers with the best overland freight transport solutions. We are always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Freight, we’re not simply about freight forwarding. We’re about forward thinking ways to connect people – and improve their lives.

At the moment, we are writing history by building a new transport management system (TMS) that will enable us to become more efficient in our processes and better serve our customers. As a Business Process Manager, your role will be to contribute to the design of the target business process workflow and needed functionalities in particular We are looking for experts in Operations, Commerce, Admin, Reporting, Master Data and System Coexistence. 

Your role

Define and describe business requirements 

Design related process in alignment with the business function

Record required local specifics

Ensure that a consistent documentation is available, describing process workflow, activities, required data elements and information flow

Review and validate all key documents for the area of responsibility

Work together with the solution design team to ensure the  functionalities meet business requirements 

Prepare and support end-to-end test run of the system 

Test provided functionality during the testing phase and record failures

Prepare a sign off provided functionality in collaboration with other functions

Ensure the availability of latest information that internal customers and sponsors can always be informed on project status, progress, issues and risks

Your profile:

Minimum qualifications: 

Exceptional analytical and conceptual thinking skills

Solid experience in Road Freight business

Good business acumen

Ability to learn rapidly 

Process design and documentation skills

Excellent planning, organizational, and time management skills

A track record of following through on commitments

Willingness to travel (up to 30%)

Bachelor  in Business Administration/Logistics or comparable education or FFW apprenticeship with proven work experience  

Existing professional background in the Freight Forwarding business  

Preferred qualifications:

In depth expertise in road freight forwarding 

Thorough understanding of Freight physical end to end operation and interfaces with other functions/divisions 

Your contact

Nisha Pillay will be happy to answer your questions at Interested in this opportunity? Please click on Apply and send us your complete application.

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  • Arbeitszeiten


  • Geschäftsbereich

    DHL Freight GmbH

  • Reisetätigkeit erforderlich

    less 50%

  • Beschäftigungsart

    Unbefristet Vollzeit

Jetzt bewerben